Assessment and Care Service Standards

What you can expect from us

• If you are eligible for a care assessment, we will carry it out within 28 days
• Once your assessment is complete, we will put your care package in place within 28 days unless further assessment is needed
• We will provide you with a statement of need and a care plan, which is an agreement of how we will help you
• Your service provision and statement of need will be reviewed each year to ensure it continues to meet your needs

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Page updated: 15 Jun 2010