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Choosing Care Services

Since the introduction of Personal Budgets, older or disabled people using social care have a choice over how their needs are met and who supports them.

The table below shows the main social care services available for older people or people with a physical disability to buy with a personal budget. Different services will be available over time, and we will shortly be introducing more services for people with learning disabilities to these pages.

You can use this information to plan what care and support services you want to use - by yourself, with your family or with a social worker or support planner. You can, however, use your Personal Budget on a wider range of support than just these services; more information is available in What can my budget be spent on (Word, 45KB).

The Council will arrange services from the list below for you. You could also take your budget as a Direct Payment, to purchase services directly. To find out more see Direct Payments.

Home care services

This table shows the main all-purpose home care providers who have contracts with Hackney Council, and the Council's own service. There are also links to the Care Quality Commission (CQC) website -

Provider Description Costs Contact

Enara.
See Care Quality Commission(CQC)

Enara Homecare is the main contracted provider of home care services for the Shoreditch neighbourhood; the preference will be for people to use the block provider in their geographic area for providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability Not yet provided Not yet provided
First Choice.
See CQC
First Choice is the main contracted provider of home care services for the Stoke Newington neighbourhood; the preference will be for people to use the block provider in their geographic area for providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability £11 to 13 020 7923 4093

Saga Home Care (formerly Goldsborough Home Care Services)

See CQC and CQC report November 2011

 

Saga Homecare is the main contracted provider of home care services for the North East and Homerton neighbourhoods, the preference will be for people to use the block provider in their geographic area for providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability. £12.26 020 3076 1272

Hackney Council In-house Homecare service.

See CQC

The in-house service provides specialist home care service across the borough; providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability.

£18 New referrals can only be made by social workers

Specialist home care services

 

Provider Description Costs Contact

Bikur Cholim D'Satmar

See CQC

Bikur Cholim D'Satmar Trust is a Charedi cultural needs home care provider for adults and older people; providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability.

£14.50 020 8800 7575

Care Central Ltd

See CQC

Care Central Ltd is a specialist cultural home care provider for Turkish adults with learning disabilities; providing help with daily tasks.

 

£13.85 020 8223 0100

Care Outlook

See CQC

Care Outlook Ltd is a specialist Head and Brain Injury home care provider, providing help with daily tasks. All staff are paid the 'London Living Wage'. £12.86 and £7.07 per ½ hour 020 8691 9595

Cyprian Care

See CQC

 

Cyprian Care is a cultural home care provider for the Turkish community; providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability. £12.95 020 8888 8118

Ezer Leyoldos

See CQC and CQC report July 2011

Ezer Leyoldos is a home care provider for adults from the Charedi community with learning disabilities; providing help with daily tasks. £14.30 020 8880 2488

Goldsmith

See CQC

Goldsmith Personnel Ltd is home care provider for older people, people with physical or learning disabilties, or head and brain injuries; providing help with daily tasks. £11.91 020 7241 5200

Housing 21

See CQC

Housing 21 is a specialist home care provider for older people with dementia and challenging behaviour, providing help with daily tasks. £13.83 034 5609 0178

Jewish Care

See CQC

Jewish Care is a Jewish cultural needs homecare provider for adults and older people; providing help with daily tasks, such as washing and dressing, to people who may need personal care because of old age, illness or disability. £15 020 8809 9485

London Care

See CQC

London Care is a specialist home care provider for people with head and brain injury; providing help with daily tasks. £12.86 020 7272 9290

Medacs

See CQC

 

Medacs Homecare is a specialist home care providers for adults with learning disabilities or people with dementia and challenging behaviour, providing help with daily tasks.

£12.79 020 8686 3842

NAS Community Services

See CQC

National Autistic Society is a specialist service provider for adults with learning disabilities with acute autism, providing help with daily tasks. £18.69 020 8962 3010

New Horizon

See CQC and CQC report March 2011

New Horizon is a specialist home care provider for adults with learning disabilities, providing help with daily tasks. Not yet provided Not yet provided

North London Bikur Cholim

See CQC

North London Bikur Cholim is a Charedi cultural needs home care provider for people with cultural needs; providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability. £14.57 020 8802 5032

Somali Carers Project

See CQC

Somali Carers Project is a cultural services home care provider for the Somali, African and African Caribbean community; providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability. £13.10 020 8854 8665

Turkish Cypriot Community Association (TCCA)

See CQC

Turkish Cypriot Community Association is a cultural needs home care provider for Turkish Adults and Older People; providing help with daily tasks, such as washing and dressing to people who may need personal care because of old age, illness or disability. £12 020 8826 1081

 

Day Services

This shows a range of specialist day services run by Hackney Council -

Provider Description Costs Contact
Hackney Council - Sam and Annie Resource Centre

 

We cater for older people aged 60 and over who can benefit from social and group activities which are focused on health and wellbeing. Many people choose to live at home and with day care support can avoid going into residential care.

We will support you with your independent living skills.

See Sam and Annie leaflet (PDF, 706KB)

£36 per day 020 8880 0200
Hackney Council - Marie Lloyd Resource Centre We provide a range of interesting activities to improve your physical and emotional wellbeing. We offer a high level of support. For more information see Hackney Directory: Marie Lloyd Resource Centre. £36 per day 020 7923 7720
Hackney Council - Median Road Dementia Centre

The service provides a safe and supportive environment for service users with cognitive impairment to meet with others and take part in a range of activities.

The day centre benefits from its own transport which collects and returns service users home. See Median Road Resource Centre.

£36 per day 020 8356 8701

Care in Housing Schemes

For information on housing schemes which provide on-site care, please see Supported Housing with Care / Extra Care and Supported Living Schemes.

Providers not contracted by Hackney Council

If you do not qualify for financial support from the Council, or you use a Direct Payment, you may wish to arrange home care support independently. Find out about providers and care agencies and view their registration details by visiting the Care Quality Commission (CQC). You can read What standards to expect from care providers and also search the CQC care directory for care providers.

 

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Page updated: 15 Apr 2013 


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