Community Library Service (CLS)

We provide an outreach library delivery service directly to your door. The service is open to all Hackney residents who are unable to access a branch library either on a temporary or permanent basis. It provides a range of library material including -

• Books in normal print, large print
• Spoken word books on cassette and CD
• Films on DVD and video
• Music on CD and cassette
• Jigsaws and puzzles
• Magazines
• Reference and information services

We also work with library branches and local organisations such as Age Concern to provide a range of activities such as -

• Reminiscence sessions
• A telephone reading group
• IT training (bringing people to a library where possible)

Who can have this service?

Any Hackney resident can use the service on a temporary or long-term basis. There are no age restrictions. The main criteria is that you cannot access a library because of an accident such as a broken leg, illness, frailty, disability or because you are a full-time carer.

How much does it cost?

The service is FREE. There are no charges for deliveries, for overdue items or loan reservations of any items.

How does the service work?

We deliver on a monthly rota basis, to people in their own homes, sheltered blocks and nursing homes and provide deposit loan collections to groups such as day centres, nurseries and homeless hostels. We also provide a weekly trolley service at St Joseph’s Hospice and Homerton Hospital.

How do you join?

There are various ways to register for the service -

• Use the online referral form
• Download and print a referral form
• Contact your local library branch
• Pick up a referral form at a Social Services office, Council office or Age Concern office
• Speak to your carer or home help
• Get in touch directly with the CLS team by telephone or email (see below)

A member of the team will get in touch with you within 10 working days to discuss your requirements and arrange a first delivery.

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Page updated: 31 Jan 2008