Building Control Customer Care Charter
Building Control is fully committed to providing a customer focused service.
We aim to
- Ensure that our service is user friendly.
- Ensure that our staff will be helpful and professional at all times.
- Continually improve our services.
- Provide value for money.
Our Service standards
- We will review building regulation applications and advise applicants of any issues within 15 working days
- We will carryout a site visit upon request within 1 working day
- We will issue Completion Certificates within 5 days of a satisfactory final inspection
Have your say on improving the Building Control Service
We are committed to providing excellent customer service. Your feedback will play a vital role in improving the Building Control Service, please take the time to complete this short survey. To show our appreciation, you will be entered into a prize draw to win one of five £20 vouchers, when you complete the survey by 27 February 2012.
Page updated: 25 Jan 2012
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