Streetscene
Paving Stone Theft
I would like to report a theft of some paving stones
Please contact the Police on this matter. If the crime is in progress then please call the Corporate Contact Centre on 020 8356 2897.
The incident will be logged and officers will be sent out to the site to make the area safe.
I have seen some unidentified workmen removing materials
This is treated as a potential theft. Please contact the Corporate Contact Centre on 020 8356 2897, so we can send out an inspector straight away to the scene to make the area safe. If such action is taking place on the weekend please contact the police immediately.
I wish to request further information on Paving Stone Theft
How do I make a complaint regarding Paving Stone Theft?
For information or to complain about Paving Stone Theft contact us on:
Phone:020 8356 2897 / 2895 / 8158
Write: Street Scene Division
300 Mare Street
Hackney
London
E8 1HE
Email:info@hackney.gov.uk
Web Link:http://www.hackney.gov.uk
More Links:www.britishwaterways.co.uk
Walls
I have seen some items fall and they are blocking the footway / carriageway, who should I inform?
Please contact the Corporate Contact Centre on 020 8356 2897, so we can log the call.
Please state when it happened, where it happened with precise location information, and what has fallen.
We will refer your incident to the appropriate department.
I would like to report a car or other vehicle causing damage to an item
Please contact the Corporate Contact Centre on 020 8356 2897, with as much detail as possible about the problem, including a clear description of its location.
Some examples you can refer to when calling us to log the problem.
•Details about the vehicle (e.g. registration number)
•Description of the vehicle.
•Make of vehicle.
•Time and date of vehicle found.
•Location of vehicle found.
If necessary, our officers will visit the site to investigate the problem
I would like to report an item that may fall
Please contact the Corporate Contact Centre on 020 8356 2897 immediately.
This will be treated as a potential dangerous structure, and the incident will be reported directly to Building Control.
I wish to request further information on walls.
How do I make a complaint regarding walls?
For information or to complain about walls contact us on:
Phone:020 8356 2897 / 2895 / 8158
Write: Street Scene Division
300 Mare Street
Hackney
London
E8 1HE
Email:info@hackney.gov.uk
Web Link:http://www.hackney.gov.uk
Road Safety – Pedestrian Crossing
I would like to report a traffic light that’s not working.
I have noticed the vibrating traffic light control mechanism not working
Please report the incident directly to Transport for London.
They can be contacted on www.tfl.gov.uk/streets
The Pelican crossing light is not working.
I have noticed a damaged a pelican crossing who should I report it to?
A Pelican crossing is signal-controlled whereby flashing amber follows the red stop light.
Please contact the Corporate Contact Centre on 020 8356 2897.
Please provide as much detail as possible about the problem, including a clear description of its location, what light is not working and when you first noticed the light not working.
If necessary, our officers will visit the site to investigate the problem.
How would I request a new crossing?
Please contact the Corporate Contact Centre on 020 8356 2897, please state where you would like the crossing to be, and why you think the crossing should be placed there.
It’s vital that you provide us with your name and contact details so Traffic and Transportation can contact you for more information.
If you wish to contact the Transport for London, their webpage is www.tfl.gov.uk/streets
I wish to request further information on Road Safety – Pedestrian Crossing.
How do I make a complaint regarding Road Safety – Pedestrian Crossing?
For information or to complain about Road Safety – Pedestrian Crossing contact us on
Page updated: 15 Jun 2010
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