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Business Advice 

We advise on legislation designed to protect the consumers and businesses and ensure fair trading methods for everyone.

We investigates consumer complaints and in some cases we may consider it necessary to take enforcement action as a result of a complaint or following a routine visit. Find out more about our Enforcement Policy.

Where possible the emphasis is placed on compliance through advice and assistance. In many cases we find that traders are not intentionally misleading the public, but are doing so due to a lack of understanding of their legal obligations.

We are here to help Businesses. We believe that by educating and informing traders of their obligations many of the problems businesses encounter can be avoided.

The following websites contain useful information for businesses:

Distance Selling hub

The Distance Selling (DS) hub provides guidance for retailers and business support organisations on regulations that affect buying and selling goods and services via the internet, phone, mail order, email, interactive TV or text. Visit the The Distance Selling (DS) hub.

The Sale of Goods Act hub

The Sale of Goods Act (SOGA) hub provides comprehensive and up to date guidance on the Sale of Goods Act for retailers and business support organisations. Visit the The Sale of Goods Act (SOGA) hub.

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Page updated: 11 Aug 2011 


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Contact Details

Hackney Trading Standards
Environment Services Division
Hackney Service Centre
1 Hillman Street
E8 1DY
Opening Times
Mon to Fri: 9am - 5pm.
Email: info@hackney.gov.uk
Tel:020 8356 4929
Fax:020 8356 4916

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