Consumer advice
Hackney Trading Standards and Consumer Direct can help and advise residents and consumers if they have a problem with goods or services that they have bought or received.
The Council will enforce trading, licensing and public health legislation covering all aspects of consumer protection issues, rogue traders and food premises. Find out more about our Enforcement Policy
Hajj and Umrah advice
The Council has produced a leaflet to provide consumer advice and information to anyone considering arranging a pilgrimage to Mecca.
Contact us
Please see the contact details on the right of this page for Hackney Trading Standards.
You can contact Consumer Direct online:
> Consumer Direct·website or speak to a Consumer Direct adviser, call 08454 04 05 06 (Minicom users call 08451 28 13 84).
What is Consumer Direct?
Consumer Direct is a telephone and online consumer advice service. It is supported by local authorities in London and by the Office of Fair Trading.
Consumer Direct provides clear, practical consumer advice to help consumers sort out problems and disagreements with suppliers of goods or services.
From overcharging to faulty goods, and dodgy workmanship to reporting dishonest traders and scams, Consumer Directs' trained advisers are ready to offer individual solutions for individual problems.
Page updated: 9 Aug 2011
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