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Furniture, electricals and bulky items

Furniture in good condition

If you have unwanted furniture in a reusable condition, use our furniture re-use service. Your furniture will be collected and then sold at an affordable price to families on low incomes.

Book a re-use collection


Electrical items

For all household electrical items, from fridges and televisions to laptops and hair dryers, book a free collection with the London Reuse Network:

  • Call 020 3457 5681
  • Email with your name, address and phone number and they will call you back

You can also use one of our public small electrical items bins for small items like DVD players, laptops and kettles.

Businesses can book collections at 123 Recycle for Free.

Other bulky items

We offer a free collection service for bulky items for residential properties only.

We will remove up to five items per collection and will make up to four collections per household each year. You can only have one collection of five items per day. 

Book a bulky waste collection


What will the council collect?

The bulky waste service is for items that are too large to go in bin bags with your normal refuse. This includes:

  • unusable furniture
  • large appliances like televisions, fridges and washing machines
  • mattresses.

When will my items be picked up?

Bulky waste is collected Monday to Friday apart from on public holidays. You will be given the next available slot for your collection. Depending on demand this is usually within five working days.

Leaving items for collection

Please place your items outside your property by 7am on the day that you are expecting your collection. If you live in a block or estate please leave it in your communal storage area.

What will NOT be collected as bulky waste?

I cannot carry the items I want collected

Disabled people or older people may be eligible for help with lifting their bulky items - this is called an assisted collection.

If you think that you may be eligible for an assisted collection, please call 020 8356 6688, Monday to Friday 8am - 6pm, Saturday 9am - 1pm.

Why was my waste not collected?

The collection crew will only collect those items shown on the job ticket. They will not collect any other items put out for collection.

If the crew is unable to carry out the collection, a ticket will be placed in your letterbox stating the reason why. You may have to contact us to reschedule.

What happens to the items we collect?

Items are sorted and any that are suitable for recycling are separated and placed in recycling containers.  This waste is then sent to North London Waste Authority (NLWA) or other specialist contractors for recycling.  Electrical items are dealt with under the Waste Electrical and Electronic Equipment (WEEE) Regulations.


If you are hiring a skip, Skip and Bin, is a useful price comparision site. It is free and impartial and shows live prices from licensed skip companies operating in Hackney.

Our list of approved skip contractors (PDF, 16KB) has the details of all the skip companies who are licenced to operate in Hackney.

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Page updated: 9 Feb 2016 

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Contact details

Environmental Operations
Opening Times
Office Hours: Mon to Fri 8am - 6pm, Sat 9am - 1pm.
Tel:020 8356 6688
020 8356 2300 (out of hours emergencies)
Fax:020 8356 3507

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