Furniture, electricals and bulky items
If you have unwanted furniture in a reusable condition, use our furniture re-use service. Your furniture will be collected and then sold at an affordable price to families on low incomes.Book a re-use collection
Use one of our public small electrical items bins for small items like DVD players, laptops and hair dryers.
For large items like fridges, televisions and lawn mowers (as well as small items) book a collection with 123 Recycle for Free online or call 0800 085 1050. They collect from homes and businesses.
Other bulky items
We offer a free collection service for bulky items for residential properties only.
We will remove up to five items per collection and will make up to four collections per household each year. You can only have one collection of five items per day.Book a bulky waste collection
What will the council collect?
The bulky waste service is for items that are too large to go in bin bags with your normal refuse. This includes:
- unusable furniture
- large appliances like televisions, fridges and washing machines
When will my items be picked up?
Bulky waste is collected Monday to Friday apart from on public holidays. You will be given the next available slot for your collection. Depending on demand this is usually within three working days.
Leaving items for collection
Please place your items outside your property by 7am on the day that you are expecting your collection. If you live in a block or estate please leave it in your waste storage area.
What will NOT be collected as bulky waste?
- Building or DIY waste including tiles, carpet, rubble and fencing
You or your builder must arrange for it to be collected by a licensed waste carrier. Our commercial waste service can collect it for a charge.
- Small electrical items like DVD players, computers, hair dryers and kettles
Use one of our public small electrical items bins or take it to a reuse and recycling centre.
- Sacks of refuse
These will be collected as part of your regular household waste collection.
- Garden waste
Use the garden waste collection service or take it to a reuse and recycling centre.
- Hazardous waste
Please contact the Corporation of London Hazardous Waste Collection and Disposal Service.
- Large amounts of bulky waste (more than five items)
Take it to a reuse and recycling centre or arrange for it to be collected by a private contractor or our commercial waste service.
- Any waste from landlords, tradesmen or businesses
Contact our commercial waste service.
I cannot carry the items I want collected
If you are a pensioner or registered disabled you may request an assisted collection, where the crew will collect the items from within your property. Please tell us this at the time of booking.
Why was my waste not collected?
The collection crew will only collect those items shown on the job ticket. They will not collect any other items put out for collection.
If the crew is unable to carry out the collection, a ticket will be placed in your letterbox stating the reason why. You may have to contact us to reschedule.
What happens to the items we collect?
Items are sorted and any that are suitable for recycling are separated and placed in recycling containers. This waste is then sent to North London Waste Authority (NLWA) or other specialist contractors for recycling. Electrical items are dealt with under the Waste Electrical and Electronic Equipment (WEEE) Regulations.
If you are hiring a skip, Skip and Bin, is a useful price comparision site. It is free and impartial and shows live prices from licensed skip companies operating in Hackney.
Our list of approved skip contractors (PDF, 16KB) has the details of all the skip companies who are licenced to operate in Hackney.
Page updated: 9 Feb 2015