Our commitment to suppliers
The Council is committed to developing and maintaining effective professional relationships with our suppliers as we strongly believe this is an essential element of best practice and ultimately in the provision of quality services to the citizen.
The Council is committed to equality of opportunity and seeks to influence and develop this commitment to Equal Opportunities across all our contractual relationships and partnerships. This commitment will take into account the duty to promote race equality in our contracting activity as part of the Race Relations (Amendment) Act 2000 and compliance with the Disability Discrimination Act.
The Council appreciates its significance to the local economy and will give local suppliers a fair opportunity to compete for Council business. We will continue to look for ways in which local participation can be encouraged.
Contracts will be awarded on the basis of the commercial criteria having been satisfied, and we will aim to ensure:
- All correspondance from potential suppliers will be answered speedily and courteously
- We will indicate clearly and concisely the actions we will take in considering your tender to become one of our suppliers.
- If you are not being included on a list of potential suppliers, or we have no call for the goods/services on offer, we will tell you.
- We will make every effort to ensure suppliers of all sizes and backgrounds are clear about the procedures for dealing with us.
- Our documentation will be clear and 'user friendly'.
- Full and constructive debriefing will be available to unsuccessful contractors.
- Invoices will be paid in line with the agreed terms.
- Confidentiality will be maintained in respect of commercially sensitive information so as not to disadvantage any organisation in its normal commercial activities.
View our contracts register.
We endeavour to keep the information up-to-date and correct, but this may not be a full list of contracts let by the Council and it is not in any particular order.
Its publication is not intended to indicate any recommendation or preference for any particular organisation that does, or does not, appear on the list.
Hackney Compact
The The Hackney Compact aims provide a clear framework for partnership working between statutory authorities and the voluntary and community sector to achieve the vision set out in the Community Strategy.
Complaints procedure
We value your feedback, so if you're not happy about something, please let us know and we will do our best to put things right for you. View our complaints procedure.
Page updated: 27 Sep 2011
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