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Housing Benefit and Council Tax Benefit

What are Housing Benefit and Council Tax Benefit?

A houseHousing Benefit and Council Tax Benefit are state benefits that help people on a low income to pay their rent and council tax.

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Am I entitled?

A person using a calculatorIt's easy to see how much Housing Benefit or Council Tax Benefit you can get, using our online calculator.

See what you could get

How do I claim?

A family looking at a laptopFind out how you can claim Housing Benefit and Council Tax Benefit.

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Payments and back payments

Someone with cash in their handInformation about how your benefit will be paid, and when your payments will start from. 

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If I have any changes

Person filling out a formWhat you need to tell us if you have changes in your circumstances. What changes you must report and how to go about this. 

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Local Housing Allowance explained

Person holding a house in their handFor private tenants find out how much of your rent is eligible for Housing Benefit. You get a fixed allowance based on where you live, and how many bedrooms your household needs. 

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Housing Benefit information for landlords

A man on the phoneAre you a landlord? If so log onto Landlord Direct to view your benefit payments. In this section you can also read our list of FAQs regularly asked by landlords about Housing Benefit claims and payments.
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Disputes

A man with a phoneWhat to do if you are unhappy with your benefit decision, or think we have made a mistake. 

Find out more 

Benefit overpayments

Pound coinsInformation about what a benefit overpayment is and what you should do if you have been overpaid. 

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Additional help

A person with head in handsYou may be entitled to extra help for a limited period if your benefit does not cover your rent or Council Tax. 

Find out more about Discretionary Housing payments

Banking information pack

A woman at a cash machine

Need to open a basic account for your Housing Benefit to go into? Find out about the different types of accounts which are available and how to open a basic account. Find out more

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Page updated: 10 Nov 2011 


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Contact Details

Revenues & Benefits Service
Hackney Service Centre
1 Hillman Street
E8 IDY
Opening Times
Monday to Friday 9am - 5pm (reception and call centre).
Email: benefits@hackney.gov.uk
Tel:020 8356 3399

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