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Housing benefit and council tax reduction

A houseWhat are housing benefit and council tax reduction?

Housing benefit and council tax reduction are welfare benefits that help people on a low income to pay their rent and council tax. What are housing benefit and council tax reduction?

Money and a calculatorBenefit changes

Find out about the changes to the benefits system which came into effect 1 April 2013. Welfare reform.

A person using a calculatorAm I entitled?

It's easy to see how much housing benefit or council tax reduction you can get, using our online calculator. See what you could get

A family looking at a laptopHow do I claim?

Find out how you can claim housing benefit and council tax reduction. How do I claim?

Someone with cash in their handPayments and back payments

Information about how your benefit will be paid, and when your payments will start from. Payments and back payments

Person filling out a formIf I have any changes

What you need to tell us if you have changes in your circumstances. What changes you must report and how to go about this. If I have any changes

Person holding a house in their handLocal Housing Allowance explained

Find out how much of your rent is eligible for housing benefit. You get a fixed allowance based on where you live, and how many bedrooms your household needs. Local housing allowance explained

A man on the phoneHousing benefit information for landlords

Log onto Landlord Direct to view your benefit payments. You can also read our list of FAQs about housing benefit claims and payments. Housing benefit information for landlords

A man with a phoneDiscretionary crisis support scheme 

What to do if you face sudden unexpected costs when you're in a household with low incomes and unable to access credit. Discretionary crisis support scheme 

Pound coinsBenefit overpayments

Information about what a benefit overpayment is and what you should do if you have been overpaid. Benefit overpayments

A person with head in handsAdditional help 

Find out what help you could receive for a limited period if your housing benefit doesn't cover your rent; and also where you can get additional advice on welfare and debt. Additional help

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Page updated: 15 Oct 2013 


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Contact details

Revenues & Benefits Service
Hackney Service Centre
1 Hillman Street
E8 IDY
Opening Times
Monday to Friday 9am - 5pm (reception and call centre).
Email: benefits@hackney.gov.uk
Tel:020 8356 3399