Paying your council tax
Below you will find a list of the various ways you can pay your monthly bill. Payments are due on the 1st of each month for people who have not arranged to pay by direct debit.
By direct debit
Direct debit is the easiest way to pay your council tax. You just pick a payment date that suits you (1st, 14th, 21st or 28th of the month) and your council tax payment is automatically debited from your account each month. To start paying by direct debit, just call 020 8356 3154 (9am-5pm, Monday to Friday). Read more about paying by direct debit.
Online
You can pay your council tax online using our online payment system.
By phone
You can pay your council tax using your debit or credit card by calling 020 8356 5050.
We are able to accept payment the following types of card: Switch, Visa, Maestro, Visa Electron, Mastercard, Solo.
In person
You can pay your Council Tax in person, by cash, cheque or debit/credit card at the Cashiers Office, 2 Hillman Street (behind Hackney Town Hall). The office is open 9am-5pm, Monday-Friday.
We are able to accept payment from the following types of card: Switch, Visa, Maestro, Visa Electron, Mastercard, Solo.
By post
You can send a cheque to Cashiers Office, 2 Hillman Street, E8 1FB. You should write clearly your reference number on the reverse of the cheque. Please do not send cash through the post!
At a bank or post office
You can pay your council tax by cash or cheque at your bank or post office using the payment slips provided with your payment booklet.
If you are making payment at the post office or your own bank, there should be no charge for this facility. However, some banks may charge if you making a payment at a bank other than your own.
Important: You must make sure that we receive your instalments on or before the dates shown on your bill. This means that you should allow:
- 6 extra days if you pay by cheque at the post office
- 3 extra working days if you pay by cash at the post office or through your bank
Even if we receive your payments later that same month, we may still send you reminders or final notices.
By PayPoint
You can pay your council tax in person at any PayPoint Outlet.
Council tax and monthly instalments
By law, everyone has the right to pay their council tax by monthly instalments unless that right has been lost. See the What happens if I do not pay page for more information.
Page updated: 13 Oct 2011
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