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Paying your council tax

Below you will find a list of the various ways you can pay your monthly bill. Payments are due on the first of each month for people who have not arranged to pay by direct debit.

By direct debit

Direct debit is the easiest way to pay your council tax. You just pick a payment date that suits you (1st, 14th, 21st or 28th of the month) and your payment is automatically debited from your account each month.

Sign up for direct debit

Online

Use our online payment system.

By phone

You can pay your council tax using your debit or credit card by calling 020 8356 5050.

We accept payment from: Switch, Visa, Maestro, Visa Electron, Mastercard and Solo cards.

In person

Pay by cash, cheque or debit/credit card at the Cashiers office, 2 Hillman Street (behind Hackney Town Hall), is open 9am-5pm, Monday-Friday.

We are able to accept payment from the following types of card: Switch, Visa, Maestro, Visa Electron, Mastercard, Solo.

Cedit / Debit cards

By post

You can send a cheque to Cashiers Office, 2 Hillman Street, E8 1FB. You should write clearly your reference number on the reverse of the cheque. Please do not send cash through the post!

At a bank or post office

You can pay your council tax by cash or cheque at your bank or post office using the payment slips provided with your payment booklet.

If you are making payment at the post office or your own bank, there should be no charge for this facility. However, some banks may charge if you making a payment at a bank other than your own.

Important: You must make sure that we receive your instalments on or before the dates shown on your bill. This means that you should allow:

  • 6 extra days if you pay by cheque at the post office
  • 3 extra working days if you pay by cash at the post office or through your bank

Even if we receive your payments later that same month, we may still send you reminders or final notices.

By PayPoint

PayPoint Logo

You can pay your council tax in person at any PayPoint Outlet.

Find your nearest outlet

Council tax and monthly instalments

By law, everyone has the right to pay their council tax by monthly instalments unless that right has been lost. See the What happens if I do not pay page for more information.

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Page updated: 3 Mar 2014 


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Contact details

Council Tax Service
Revenues and Benefits
Hackney Service Centre
1 Hillman Street
E8 1DY
Opening Times
Mon to Fri: 9am - 5pm (reception and call centre).
Email: council.tax@hackney.gov.uk
Tel:020 8356 3154

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