Frequently Asked Questions 

Please see the list on the left or browse the categories below:

Benefits

• Housing and Council Tax Benefit 

Building Control 

• Building Control
• Dangerous Structures and Public Safety
• Demolitions Control and Advice
• Street Naming and Numbering  

Bulky Waste 

• Bulky Waste  

Environmental Health 

• Accidents
• Bird Flu
• Cooling Tower and Air Handling Units
• Drainage
• Environmental Enforcement
• Environmental Health Training
• Food Business: Food Safety Inspections, Food Safety Regulations and Health Promotion
• Food Business: Licence
• Food Labelling and Composition
• Food Safety Infectious Diseases
• Health and Safety at Work - Advice and Training
• Health and Safety at Work - Investigation
• Health and Safety at Work - Regulation & Inspection
• Infestations
• Open and Derelict Properties
• Out of Hours Emergencies
• Prosecutions Register
• Waste  

Hygiene Services 

• Animal Health and Welfare
• Pet Care
• Pet Shop Licences
• Stray Animals  

Housing 

• Housing Needs 

Land Charges 

• Local Land Charges Official Search
• Local Land Charges Personal Search  

Licensing 

• Acupuncturist, Massage, Special Treatment Licence, Tattooist, Ear Piercing and Electrolysis
• Building Materials/Scaffoldings, Containers,and Temporary Crossovers
• Butcher's Licence
• Entertainment, Alcohol and Late Night Refreshment
• Gaming Machines
• How to make a complaint about a licensed premises (PDF, 216KB)
• How to apply for a review of a licence premises (PDF, 212KB)
• How to make a representation on a licence application (PDF, 214KB)
• Lottery
• Minor Licences
• Personal Licences
• Scrap Metal/Motor Salvage Operators
• Sex Establishments
• Skip Licences  

Markets 

• General Info (Markets)
• Licence Street Trading
• Shop Front Trading  

Parking 

• Car Parks
• CCTV Viewing
• Dropped Kerbs and Crossovers
• On Street Parking Enforcements
• Parking fines
• Parking Permits
• Parking Zones  

Planning 

• Planning  

Pollution 

• Noise, Construction Information, Penalty Notice
• Air Quality
• Asbestos
• Contaminated Land
• Water
• Clean Air Act Approval
• Part B Authorisation (for Prescribed Processes)  

Recycling 

• Bulky Waste
• Furniture  

Registrars 

• Birth Registration
• Death Registration
• Marriages and Civil Partnerships  

Street Scene 

• Bridges
• Canals
• Closures and Diversions
• Cycle Lanes and Routes
• Cycle training
• Drains and Gullies
• Dangerous Junctions
• Gritting and Snow Clearance
• Obstructions
• Pavements and Potholes
• Paving Stone Theft
• Planning Policies -Transport Policy
• Road Markings and Signage (yellow-lines)
• Road Safety - Pedestrian Crossings
• School Crossing Patrols
• Speed Humps and Limits
• Street Furniture
• Traffic Management Scheme
• Verges
• Walls  

Trading Standards 

• Consumer Advice
• Petroleum Filling Stations
• Product Safety
• Retail
• Weights and Measures  

Miscellaneous FAQs 

• CCTV

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Page updated: 8 Jul 2011