Services during the Christmas and New Year period

 

Contact centre, self-service centre and service centre

Opening hours for our public offices and phone lines:

  • Friday 23 December - close at 5pm
  • Saturday 24 December - closed
  • Sunday 25 December - closed
  • Monday 26 December - closed
  • Tuesday 27 December - closed
  • Wednesday 28 December - closed
  • Thursday 29 December - closed
  • Friday 30 December - closed
  • Saturday 31 December - closed
  • Sunday 1 January - closed
  • Monday 2 January - closed

Reopening Tuesday 3 January at 8am for the contact centre and 9am for Hackney self-service centre (self-service machines)

You can pay council bills online or use our automated telephone payments line: 020 8356 5050. Please have your credit or debit card details and reference number available.

For emergencies telephone: 020 8356 3000.

Rubbish and recycling collections

There will be no rubbish or recycling collections Monday 26 December 2016 or Monday 2 January 2017. All collections will be made one day later than usual and will return to normal Monday 9 January 2017.

Normal day

Revised day

Monday 26 December

Tuesday 27 December

Tuesday 27 December

Wednesday 28 December

Wednesday 28 December

Thursday 29 December

Thursday 29 December

Friday 30 December

Friday 30 December

Saturday 31 December

 

 

Monday 2 January

Tuesday 3 January

Tuesday 3 January

Wednesday 4 January

Wednesday 4 January

Thursday 5 January

Thursday 5 January

Friday 6 January

Friday 6 January

Saturday 7 January

Bulky waste collections

We expect a high demand over the holiday period which may increase the length of time you have to wait for a collection. Bulky collections must be booked in advance. Do not place rubbish out on the street if you have not booked a collection. 

Pest control and stray dogs 

There will be an emergency call out in place for pest control and stray dogs on any non-normal working days. Call 020 8356 6688.

Libraries

  • Saturday 24 December: all libraries open until 1pm
  • Sunday 25 - Tuesday 27 December: closed
  • Wednesday 28 - Friday 30 December: closed except Hackney Central and Dalston CLR James open 10am-5pm
  • Saturday 31 December: closed except Hackney Central and Dalston CLR James open 10am-1pm
  • Sunday 1 - Monday 2 January: closed                  
  • Tuesday 3 January - all libraries open as normal

Leisure centres

Parking

Permit and voucher orders and deliveries: 

This Christmas, the last day for online/postal parking applications is Tuesday 21 December. Applications received after this date will be delivered from Wednesday 4 January 2017.

Parking enforcement and car pound

Please call 020 8356 7555 for any parking enforcement issues when the contact centre is closed.

CCTV - lane watch enforcement will be 24/7 throughout the festive season.

DateEnforcementCar pound
Thursday 22 DecemberNormal enforcementNormal opening hours
Friday 23 DecemberNormal enforcementNormal opening hours
Saturday 24 DecemberNormal enforcement, ending at 7pmOpen as normal, close at 7pm
Sunday 25 DecemberNo enforcementClosed
Monday 26 DecemberNo enforcementClosed
Tuesday 27 DecemberSunday enforcementSunday opening hours
Wednesday 28 DecemberNormal enforcementNormal opening hours
Thursday 29 DecemberNormal enforcementNormal opening hours
Friday 30 DecemberNormal enforcementNormal opening hours
Saturday 31 DecemberNormal enforcement, ending at 7pmOpen as normal, close at 7pm
Sunday 1 JanuaryNo enforcementClosed
Monday 2 JanuarySunday enforcementSunday opening hours
Tuesday 3 JanuaryNormal enforcementNormal opening hours

Registrars 

Opening hours

Friday 23 December 2016Normal working office hours 9am to 5pm - Hackney Service Centre  020 8356 3355
Saturday 24 December 2016Office closed - emergency death out of hours service 9am to 11am 020 8356 3355
Sunday 25 December 2016 Office closed, no service
Monday 26 December 2016Office closed -  emergency death out of hours service 9am to 12 noon 020 8356 3355
Tuesday 27 December 2016Office closed -  emergency death out of hours service 9am to 12 noon 020 8356 3355
Wednesday 28 December 2016Normal working office hours 9am to 5pm - Hackney Town Hall                                                      
Thursday 29 December 2016Normal working office hours 9am to 5pm - Hackney Town Hall                                  
Friday 30 December 2016Normal working office hours 9am to 5pm - Hackney Town Hall
Saturday 31 December 2016Office closed -  emergency death out of hours service 9am to 11am 020 8356 3355
Sunday 1 January 2017Office closed -  emergency death out of hours service 9am to 11am 020 8356 3355
Monday 2 January 2017 Office closed -  emergency death out of hours service 9am to 12 noon 020 8356 3355
Tuesday 3 January 2017Normal Working Hours - Hackney Service Centre  020 8356 3355

Book a birth or death appointment online

Book a birth appointment Book a death appointment

Hackney Museum

Christmas opening times

  • Saturday 24 December, 9.30am-1pm
  • Sunday 25 to Tuesday 27 December, closed
  • Wednesday 28 to Friday 30 December, 10am-5pm
  • Saturday 31 December, 10am-1pm
  • Sunday 1 January, closed

Page updated: 22/12/2016 13:32:54

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