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Household waste service standards

What you can expect from us

  • If you let us know that your rubblish collection was missed, we will pick it up within 24 hours.
  • If you ask for large items of household rubbish to be removed, we will collect up to five items and agree a day for collection with you. You can make up to four requests a year.
  • If you report rubbish dumped in the street, we will clear it within 24 hours.

For a full summary of available services, please see our main household waste and bin collections page.

Contacting us about a household waste issue

If you have a problem or a general enquiry to do with household waste services, just contact us using the details at the top-right corner of this page.

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Page updated: 24 Mar 2011 


Follow us

Contact Details

Wasteline
Opening Times
Office Hours: Mon to Fri 8am - 6pm, Sat 9am - 1pm.
Email: info@hackney.gov.uk
Tel:020 8356 6688
020 8356 2300 (out of hours emergencies)
Fax:020 8356 3507

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