Money matters and financial advice
General information and advice
- For general advice on benefits and a range of money matters and advice.
- For advice on money management and debt.
- The Council runs a discretionary scheme to help people and families on low incomes in exceptional circumstances.
- The London Community Credit Union offers a range of services to Hackney residents that can provide a more accessible and lower cost alternatives to high street banks including loans, bank accounts and insurance.
Money matters for residents receiving care and support
Your care, your way
Adult social care in Hackney has changed and we are continuing to develop future services to give you more choice and control. This is also known as 'personalisation' or 'self-directed support'. See Your care, your way.
A 'personal budget' is the amount of money the Council has judged necessary to spend in order to meet your eligible social care needs. It gives you more choice and control over purchasing and arranging the assistance or services you need. See Personal budgets.
If you receive community care services from the Council, you can choose to have cash payments to arrange your own help instead of getting services organised by social services. These payments are called Direct Payments
Welfare benefits advice and maximising your income
If you are receive care services from the Council, we can offer you help completing the financial assessment form and claiming benefits to maximise your income. If you'd like a home visit from our welfare benefits officer, please contact the care charging team on 020 8356 4738 or speak with your care manager.
Non-residential care services charge
If you receive community care services from Hackney Council, you will be financially assessed to contribute towards the cost of your service. Only people who can afford to pay will be charged. To find out more about the Council's fairer charging policy see Charges for non-residential care services.
Financial arrangements for your stay in a residential or nursing care home
Sometimes living at home is no longer practical and moving into residential or nursing care may be the best option. The majority of people will have to pay something towards the cost of their stay. To find out more about the financial aspects of residential and nursing care please see our Guide to financial arrangements (PDF, 340KB).
If you own your own home, find out about deferring the cost of your home when you enter residential or nursing care:
To find out more about choice of accommodation and third party top ups please see our guide:
For a financial assessment, please complete and submit the finanical assessment form for residential and nursing care (PDF, 915KB).
The Independent Living Fund (ILF)
The Independent Living Fund (ILF) was originally set up in 1988 to provide financial support to disabled people to enable them to live independently. In 2010 the government made plans to change how the fund is delivered. An earlier decision to close the fund was overturned in November 2013 and the government has since confirmed the decision to close the ILF.
The responsibility for meeting the care and support needs of current ILF users will be transferred to local councils from 30 June 2015. We will review our support every year to find out if users' needs are being met and to find out what kind of impact any needs that aren't being met are having on users' wellbeing.
ILF in Hackney
In Hackney there are 57 people who currently receive ILF. If you receive the fund, we understand that you may be concerned about the plan to transfer the responsibility from the ILF to the local authority.
Staff from Hackney's adult social care service will be arranging to visit all ILF recipients during March or April 2015 in order to carry out a review of their care needs.
We are following the transfer review programme code of practice. This has been published by the Independent Living Fund themselves, together with the Association of Directors of Adult Social Services and the Local Government Association.
If you are an ILF user and have any questions please contact Sami Haider from Adults and Older People on 020 8356 2460 or Patrick Worthington from Learning Disabilities Services on 020 8356 3798.
In addition to the financial advice services provided directly or supported by the Council we can sign post you to a range of options for accessing independent financial advice. Some advisors provide advice on general areas of financial management including for example, savings and pensions. Others may specialise in aspects of financial management that relate to the meeting of your needs for care and support including paying for care.
Page updated: 5 Jun 2015