Emergency Out Of Hours Social Work Service
Hackney Council has an Emergency Social Work service that will respond in crisis situations that occur on weekdays after 5pm, at weekends and on bank holidays.
Hours of availability
- Monday to Friday, 5pm to 9am
- 24 hours at weekends and on bank holidays
What does the service deal with?
The service responds to the non-medical emergency social care needs of all communities of Hackney and the City of London occurring during its hours of service such as -
- Child protection issues; including urgent needs assessment and homeless children and young people under 17 within the requirement of the 1989 Children’s Act.
- Emergency mental health needs; including assessments
- Responding to the welfare needs of young people and vulnerable adults in custody
- Emergency need assessment of older people and people with physical and learning disabilities
- Give information and advice
How to contact the service
Call the Emergency Social Worker on 020 8356 2346
If the social worker is unavailable, you will be able to leave a message.
What can you expect?
- Response and action to your referral within two hours; 85% of all referrals are dealt with within one hour.
- Professional response to your situation
- Appropriate action
Who can access the service?
Anyone in Hackney and the City of London.
Page updated: 5 Aug 2008