Frequently Asked Questions
Planning Policies –Transport Policy
Policy and Strategy:
Policy & Strategy concentrates on developing the transport strategy working closely with all other departments involved in traffic and transportation issues.
Can I request copies of the documents?
Please call the Hackney Service Centre on 020 8356 2897 to acknowledge the issue you require assistance with and why so we can send you out the relevant information.
Please note there is a small admin charge for this.
Can I request background information on specific policies?
Can I have clarification of policy statements and information?
Please call the Hackney Service Centre on 020 8356 2897 to acknowledge the policy you need assistance with and why so we can send you out the relevant information.
Please note there is a small admin charge for this.
Development and Planning Consultation:
Development and planning consultation involves considering any planning applications or developments by builders and the effect and requirements for highway users.
Bus Routes
This area deals with enquiries working alongside Transport for London.
I have a query on where a bus stop is located? (i.e why is it here?)
If you are referring to a bus stop or shelter on a red route, please contact the Transport for London, as they are in charge of red routes. For further information please click http://www.tfl.gov.uk/tfl/
Bus stop and Shelters on all other routes have been placed on specific locations. This is after careful consideration with bus operators, road safety offices, emergency services and other interested parties.
I have a query on a bus lane.
Please contact the Hackney Service Centre on 020 8356 2897 with as much detail as possible including the identified bus lane and the location.
I have a query on bus service / route/ bus reliability or changes in bus rolling stock?
This query is dealt by Transport for London. Please refer to the following link http://www.tfl.gov.uk/tfl/
Rail Routes:
I have a query on East London Line Extension?
Please contact the Transport for London’s East London Line Project team on 0800 587 2441 who will advise you of your enquiry. Alternatively please click here for further information http://ellp.tfl.gov.uk/ellp.aspx/ell-further-information.shtml
School Travel Plans:
School travel plans deal with enquires working alongside schools to help them define the best ways of getting children to and from school.
I am a head teacher / teacher seeking clarification on process?
Please call the Hackney Service Centre on 020 8356 2897 with your enquiry.
I am parent and want to raise queries about school travel plans.
Please contact your Childs school with regards to this enquiry.
I wish to request further information regarding Planning Polices – Transport Policy.
How do I make a complaint regarding Planning Polices – Transport Policy?
For further information or to complain about Planning Polices – Transport Policy please contact us on:
Phone: 020 8356 2897
Write: Street Scene Division
263 Mare Street
London
E8 3HT
Email: info@hackney.gov.uk
Web Link: http://www.hackney.gov.uk/index.htm/w-transport-streets.htm
Page updated: 28 Feb 2007