What to expect from your household waste collection

We will collect your rubbish from collection points or in front of your property. Please make sure you put your rubbish out in a sealed refuse sack or plastic bag and put it in your dustbin, wheelie bin, communal bins or storage areas.

Only put rubbish out on the footpath the night before collection and only if you don't have a bin or your bin is full.

Always make sure your rubbish is where the refuse collectors can easily get to it on collection day. They will not lift or carry bins or bags over stairwells or other obstacles if the rubbish.

We try to complete all collections and will notify you in advance of any changes to your collection day. If we miss your collection for any reason, please report the Wasteline number, below.

We make sure no rubbish remains in bins after emptying; and will leave streets clear and clean after collection.

If you are not sure of your collection day, please contact the Wasteline (details on the right), or download the document on the right.

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Page updated: 29 May 2008