Our Commitment to Suppliers

The London Borough of Hackney is committed to developing and maintaining effective professional relationships with our suppliers as we strongly believe this is an essential element of best practice and ultimately in the provision of quality services to the citizen.

Hackney Council is committed to equality of opportunity and seeks to influence and develop this commitment to Equal Opportunities across all our contractual relationships and partnerships.  This commitment will take into account the duty to promote race equality in our contracting activity as part of the Race Relations (Amendment) Act 2000 and compliance with the Disability Discrimination Act.

Hackney Council appreciates its significance to the local economy and will give local suppliers a fair opportunity to compete for Council business.  We will continue to look for ways in which local participation can be encouraged.

Contracts will be awarded on the basis of the commercial criteria having been satisfied, and we will aim to ensure:

• All correspondance from potential suppliers will be answered speedily and courteously
• We will indicate clearly and concisely the actions we will take in considering your tender to become one of our suppliers.
• If you are not being included on a list of potential suppliers, or we have no call for the goods/services on offer, we will tell you.
• We will make every effort to ensure suppliers of all sizes and backgrounds are clear about the procedures for dealing with us.
• Our documentation will be clear and ‘user friendly’.
• Full and constructive debriefing will be available to unsuccessful contractors.
• Invoices will be paid in line with the agreed terms.
• Confidentiality will be maintained in respect of commercially sensitive information so as not to disadvantage any organisation in its normal commercial activities.

To view our Corporate Contracts Register click on the link below

Contracts Register

Hackney Compact 2006/07

The Hackney Compact aims provide a clear framework for partnership working between statutory authorities and the voluntary and community sector to achieve the vision set out in the Community Strategy - please refer to the Downloads area .

Complaints Procedure

The Council has a simple three stage procedure for complaints which can be accessed by clicking the link below

http://www.hackney.gov.uk/index.htm/l-complaints-procedure.htm

Small Business Activities

In 2006 various activities (events, networking and information initiatives) took place to promote small local businesses.

2006 Summary of Activities to Small Businesses

We plan to have more activities in 2007

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Page updated: 15 Jan 2008