Frequently Questions
Consumer Advice
I would like to report a problem with a product or service I purchased.
I wish to purchase an item and want to know what to look for.
This information is provided by Consumer Direct who will advise you on how you can take the first step in resolving the problem or gain redress. If the matter needs to be referred to Trading Standards Service you may be contacted to get more information to help them to take the appropriate action.
You can contact Consumer Direct on 020 8356 4929 (select option one) or telephone them directly on 08454 04 05 06.
Page updated: 18 Sep 2008