Frequently Asked Questions
Product Safety
I bought an item I think may be unsafe, what do I do?
Please contact Consumer Direct who will give you advice and refer the matter to the Trading Standards Service for the area where the item was purchased. The Trading Standards Service may contact you for further details so that they may take whatever action is appropriate.
You can contact Consumer Direct on 020 8356 4929 (select option one) or directly on 08454 04 05 06.
I wish to open a business selling goods and I would like to have more information on how to ensure that the goods I am selling comply with product safety laws
I wish to import some items from abroad, how do I ensure that these items are safe and comply with the laws in the UK?
For information about how to ensure the goods you sell or import comply with product safety legislation, please contact the Hackney Service Centre on:
Phone: 020 8356 4929
Write: Trading Standards
81 Downham Road
London
N1 5TR
Email: info@hackney.gov.uk
Web link:
More links: www.consumerdirect.gov.uk
Page updated: 28 Feb 2007