Comprehensive Performance Assessment (CPA)

Hackney's got three stars!

Hackney Council has been awarded “three star” status and rated as “improving strongly” in a report published by the Audit Commission. Performance over the last year shows “one of the highest rates of service improvement in London and a top quartile improvement rate nationally,” the Comprehensive Performance Assessment states.

The Audit Commission, through its detailed annual review of councils, praised the Council for its housing services, recycling rates, and time to process benefit claims.

Children’s services and adult social care scored well and it also highlighted improved resident satisfaction ratings.

The report says the Council’s use of resources has improved in the last year and that strong and effective management is providing good community leadership, which is continuing to improve civic pride.

It concludes by saying Hackney Council has the capacity to deliver its robust plans for future improvement, noting “there are no weaknesses or failures in corporate governance that would prevent improvement being sustained”.

Hackney’s elected Mayor Jules Pipe said:

“This is an excellent achievement for Hackney and a ringing endorsement of the Council’s improving services and financial stability.

“Gaining three stars shows just how far the Council has come in the last few years. But we recognise there is still much to do and we know we have to get better faster. That is why we will continue to focus on the areas our residents tell us are their priorities.”

The Audit Commission is citing Hackney as an example of a Council that has made consistent progress, having improved its star category each year from 2005.

Back to top

Page updated: 1 Jul 2008