Private Sector Housing
The Private Housing Unit helps to protect the rights of tenants who are renting private accomodation.
A tenant can contact the Private Sector Housing Unit if they have a concern about conditions within their privately rented accommodation and the landlord has refused to take any action.
Houses in Multiple Occupation (HMO) Standards
If you are renting a bedsit, we will make sure that your landlord keeps it in a reasonable condition, provides sufficient cooking, washing and toilet facilities and makes sure it is safe from the risk of fire.
If you are renting a bedsit and are experiencing problems such as rubbish, infestations of rodents and insects or drainage defects, we can also make sure your landlord deals with this.
If you are the owner of a large HMO, you may now require a licence for the property. Please contact us to discuss this and find out how to apply for a licence. For more information please contact the Private Sector Housing Team, tel: 020 8356 4556.
Housing and Public Health
If you are renting a house or flat which is occupied just by you and your family, we can make sure that your landlord keeps it in reasonable condition so that it does not put your health and safety at risk.
We can also make sure your landlord deals with public health problems such as the accumulation of rubbish, infestations of rodents and insects and drainage defects.
If you are concerned about public health problems in another property nearby, including empty properties, we will deal with this, too.
If you own your own home, we may be able to help you with a grant towards the cost of repairs and energy efficiency and home security works. We may also be able to help with the cost of adapting your home to make it suitable for occupation by a disabled person (you or a family member who lives with you).
Page updated: 4 Oct 2011
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