Adult Carers
New helpline service for carers Carers needing advice and information can now contact the new Hackney carers helpline. The service is staffed by people who can advise on a range of issues including services available to carers, carers assessments and how to apply for the Hackney Carers Card and Carers Retreat Breaks. The helpline is open from 8am-8pm Monday to Friday and 9am-1pm on Saturdays. Please see contact details on the right. |
The local authority provides advice and support for adult carers who care for the elderly, children with special needs and adults with physical or learning disabilities. Carers may be entitled to receive additional help and support for their own needs from the local authority.
The needs assessment is a programme carried by the local authority to try to establish the needs of an individual who requires help from social care services and to arrange services to meet their needs.
What help is available?
- Home care
- Mobile meals (meals on wheels)
- Out of hours support
- Parking permits (blue badge)
- Needs assessment
- Help leaving hospital
- Handy Person’s Scheme to provide household meals at home on carers behalf, adaptations to home to ease the daily living task for carers
What is an adult carer?
An adult carer is anyone who is caring for friends, relatives or neighbours on a regular basis. The person cared for may be frail, disabled and mentally or physically ill. This service provides help and support to carers to continue providing care.
Service providers and partners
In Hackney, adult carers would normally receive advice and help via the Hackney Community Services Access team, the Learning Disabilities Service, the City and Hackney Carers Centre (with whom we contract these services).
- Bikur Cholim D'Satmar Trust
- Hackney Chinese Community Services
- Hackney Independent Living Team Housing Association
- Hackney Sickle Cell Society
- International Somali Community Trust
- Turkish Cypriot Community Association
- Yad Voezer
Some benefits available to carers
- Visit the Direct Gov website for information on carers' benefits.
- To see whether you can apply for other benefits visit the entitled to website.
- For general advice in Hackney visit the Community Directory on this site.
Referrals and accessing these services
See individual providers and partners details above for referrals and access information.
Online form: Adult carers enquiry form
Page updated: 24 Jul 2008