Emergencies

If you need to contact us in an emergency call 020 8356 3000 or see specific service telephone numbers on our Contact Us page.

Our out of hours contact telephone number 020 8356 2300.

For Emergency Planning and Business Continuity Management, please go to our Emergency Planning page

For the Police, Fire and Ambulance services call 999 and advise the Emergency Services of the incident.

As a local authority it is our role to support the Emergency Services in the case of a major incident.

The Environmental Health Team will be involved in directly advising the Emergency Services on the Public Health aspects of an emergency and as part of the Councils coordinated response to any such incident.

What is a major incident/emergency?

• Natural disasters such as floods and storms
• Pollution i.e. spillages, radioactive substances, toxic gases
• War or terrorism
• Any incident which is a threat to the welfare of the community

See useful websites on the right for information on London and national emergencies.

The Council has an Emergency Plan in order to deliver services during a major incident. The plan contains details of actions to be taken following a request for assistance by the emergency services or the Council - see downloads on the right.

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Page updated: 1 Jul 2008