Shop Front Trading
How can I report someone who is trading illegally?
To report someone trading illegally you should call the Hackney Service Centre (HSC) on 020 8356 3000
- You will be asked to provide information regarding the incident and your contact details.
- Please note the HSC cannot accept anonymous calls for these types of enquiry.
Am I allowed to trade outside my shop?
To sell goods outside your shop you need to apply for a shop front trading licence before you start trading.
How can I apply for a shop front trading licence?
- Please ring our Hackney Service Centre, on 020 8356 3000 for an application pack.
- Consideration will be given to width of pavements, goods that are permitted to be sold outside the shop which must be same primary commodity listed for the shop.
- Any of these may cause you to be refused a licenec.
Can I sell goods outside my shop front that are different to the goods sold inside my shop?
- No, you aren’t allowed to sell different goods outside your shop front
- If you have a shop front trading licence, the goods you sell outside your shop front must be the same primary commodity listed for the shop.
- You are allowed to have a licence tables and chairs outside of bars and cafes which whilst not for sale provide a service to your customers. Again this is subject to their sufficient pavement width.
How can I pay for an enforcement notice/penalty/fine?
- Please contact the Hackney Service Centre (HSC) on 020 8356 3000.
- They will put you through to someone in the Market Team who can process your payment for you.
How can I dispute an enforcement notice/penalty/fine?
- Please contact the Hackney Service Centre (HSC) on 020 8356 3000.
- They will put you through to someone in the Market Team who can to tell you why the fine was issued.
Why are enforcement notice/penalty/fine issued?
The following reasons can result in an enforcement notice being issued -
- When/if you do not have a shop front trading licence but you asre shop front trading as defined by the law
- When/if the goods sold outside the shop are NOT the same primary commodity listed for the shop
- If you have a licence but break any of its terms and conditions
How can I make a complaint?
- Please contact the Hackney Service Centre (HSC) on 020 8356 3000.
- They will log your complaint then pass it to someone in the Market Team to investigate for you.
- You can also put your complaint in writing directly to -
Markets / Street Trading
81 Downham Road
London
N1 5TR
Email: info@hackney.gov.uk
Page updated: 31 Oct 2008