Frequently Asked Questions
Obstructions
The pavement outside my home is obstructed?
Builders have left a mess after working nearby.
We need to take different action depending on the type of obstruction.
Please call the Hackney Service Centre on 020 8356 2897 with as much detail as possible about the obstruction. Details should include the precise location, type of obstruction, when you first noticed the obstruction and the quantity of the obstruction.
If necessary, we will send our officers to the site.
I have noticed a vehicle which has been abandoned. What should I do?
Please take a note of the vehicle registration number, the date on the tax disk if there is one present on the car, and the location of the vehicle. Please phone the Hackney Service Centre on 020 8356 2897 so we can log your call and refer it to the correct department.
I have noticed a shop whose product display is extending across the pavement.
This issue is dealt with by Environment. You can see further information on this subject under the Environment FAQs section on the website.
There is some overhanging vegetation on my street.
If you live on a council estate or development, please contact your Neighbourhood Office or Estate Manager. If trees, bushes or shrubs are hanging over a public highway, please contact the Hackney Service Centre on 020 8356 2897.If the vegetation from your garden or property is hanging over a public highway you will be issued with an enforcement notice. If the vegetation is not removed within 14 days, another 14 day warning is issued. If the vegetation is not removed within this period, the Council will take action to remove it and charge the cost to the property or land owner.
I wish to request further information on Obstructions.
How do I make a complaint a complaint regarding Obstructions?
For information or to complain about Obstructions contact us on:
Phone: 020 8356 2897 / 2895
Write: Street Scene Division
263 Mare Street
London
E8 3HT
Email: info@hackney.gov.uk
Web Link: www.hackney.gov.uk
Page updated: 28 Feb 2007