Health and Community Services 

Our priorities focus on ensuring Hackney people feel safe and enjoy a clean environment and a high quality and accessible public realm. We are also focussed on making sure high quality, efficient and effective health and community services are available for all while ensuring there are excellent quality, targeted, specialist services available to provide the very best quality outcomes to support people who need them most.

Aims and ambitions 

• Meeting the person, not just the need - ensuring the needs of the whole person are recognised so that services are designed around them
• Promoting health and wellbeing - helping people to be safe, live healthily, make healthy choices and tackle health inequalities, and keeping communities safe through preventative and enforcement activities in order to increase the well-being of our communities
• Providing wider choice - having access to a choice of, and control of, good quality services
• Improving access to services - enabling people to access services which meet, and are responsive to, their individual and diverse needs, and ensuring Hackney has a clean, safe, accessible public realm and a sustainable approach to waste
• Joining up and innovating - working in partnership to develop the capacity to achieve change and deliver our priorities   

Services

Adult Social Care

• Assessment and Care Management: supports people with long term conditions through a range of interventions following an assessment of need. Reviews care packages to make sure they are relevant to people's needs and to maximise people's potential
• Provided Services: in-house community and home-based services for older people and vulnerable adults following an assessment of need, working with the most complex and at risk people ensuring their dignity, choice and respect
• Learning Disabilities and Mental Health Services supports people with learning disabilities and mental health issues through a range of interventions following an assessment of need. Reviews support packages to make sure they are relevant to people's needs and to maximise people's independence

Commissioning

• Jointly commissions Health and Social Care with NHS East London and the City
• Procures, manages and monitors independent and voluntary sector contracts for community based adult services including homecare and advice and information
• Manages the Performance and Improvement function for adult social care

Health and Wellbeing

• Access Team: first point of contact for older people and those with physical or sensory disability or long-term illness living in the community
• Effective signposting for people with low to moderate needs to preventative and/or universal services
• Hospital Social Work Team: working with the NHS to ensure effective hospital discharge
• Reablement, Intermediate Care and Therapy at Home services: short term, intensive personal care, support and rehabilitation to maximise independent living skills after a period in hospital or to avoid admission
• Safeguarding Adults Service: works with council services and other partners to protect vulnerable people
• Libraries, Archives and Information Services: eight sites borough wide supporting informal learning, providing access to books, film and information and raising awareness of health issues to over 1.5 million visitors each year
• Parks and Green Spaces: design, improvement and maintenance of parks and green spaces and health and wellbeing promotion through the Parks for Life programme and park use
• Sport and Physical Activity Services: works to sustain and increase involvement and opportunities in sport, leisure and physical activity for all Hackney residents 
• Hackney Museum: showcases Hackney's culturally diverse history through exhibitions, collections, events and community engagement, working with schools, toddlers, families and adults
• Cultural Development supports the sustainability of cultural and arts organisations and individuals and ensures cultural entitlement is featured in the council's regeneration, youth, Olympic and Health and Wellbeing work
• Drug and Alcohol Action Team Support Service: responsible for developing the Hackney Alcohol Harm Reduction Strategy partnership and statutory responsibility for Hackney Drug Strategy
• Healthy Communities: provides evidence, information and support to help the Council, NHS and voluntary and community sector to improve health and wellbeing and reduce local health inequalities

Public Realm

• Streetscene: design and maintenance of highways, footways, bridges and street lighting on public roads, road safety and traffic management, school crossing patrols and promotion sustainable transport including walking cycling and public transport
• Waste Strategy & Recycling: council waste strategy including recycling and local environmental quality and statutory functions
• Waste Operations:  Waste Transfer Station, Millfields Depot, commercial, household refuse and bulky waste collections, street cleansing including markets, removal of fly-tips, fly-posting and graffiti, and street washing
• Parking & Markets/Street Trading Services: managing parking on the street and in Council car parks, and enforcing in selected Hackney Homes estates; managing and regulating markets and shop front trading, including administration of licences
• Safer Communities: CCTV, emergency planning, community safety wardens, community safety and anti-social behaviour, domestic violence and hate crime; partnership team to tackle gang-related crime
• Environmental Enforcement and Pollution Control: statutory environmental enforcement to protect the local environment and public health, contaminated land, air quality monitoring and management services plus asbestos sampling
• Environmental Health and Consumer Protection: food safety, health and safety, public health (including infectious diseases), pest control, animal warden, clinical waste, weights and measures, intellectual property, product safety, restricted age sales, mortuary,  bereavement and property protection

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Page updated: 22 Aug 2011