You can claim housing benefit and council tax reduction if you are working, unemployed or retired but you must be on a low income. How much you get will depend on your income and savings (plus your partner's if you have one). It will also depend on who else lives with you and what their ages and incomes are.
If you are of working age council tax reduction will not cover the first 17% of your council tax liability regardless of your income or circumstance.
You can claim
- housing benefit if you are paying rent on your home, unless you live in a Universal Credit postcode area listed below, however
- pensioners, families with 3 or more children, homeless families in temporary accommodation, and individuals in supported exempt accommodation should continue to claim housing benefit. If you are unsure about which benefit to claim please speak to us
- council tax reduction if you are the person paying the council tax on your home or if you are a homeowner
You can't claim
You can't claim housing benefit if you are in a Universal Credit full service area.
Universal credit is a benefit administered by the Department for Work and Pensions (DWP) that combines help with both living and housing costs into a single monthly payment. It goes directly to the applicant.
Universal Credit full service areas in Hackney
- if you live in the following Hackney postcodes E1 6, EC1V 1, EC1V 9, EC2A 2, EC2A 3, EC2A 4, EC2M 1, EC2M 2, N1 3, N4 1, N4 2, and N5 2,you must claim Universal Credit and aren't entitled to housing benefit
- from 25 July, Universal Credit will also be rolling out in E20 3 - from this date residents in this postcode area E20 3 must claim Universal Credit and will not be eligible for housing benefit
If you still need to claim council tax reduction to help with your council tax, this still needs to be claimed from Hackney Council.
In addition you can't claim:
- housing benefit and council tax reduction if you have more than £16,000 in total savings, stocks and shares or other capital, unless you receive guarantee pension credit. Any savings over £6,000 will affect the way your claim is calculated dependent on whether you are under or over pension credit age
- housing benefit if you make mortgage payments for your home, but you can still ask the Council for help with your council tax
- if you are having problems paying your mortgage you may be eligible for a support for mortgage interest loan from the DWP to cover the interest.
Some other groups of people don't qualify for housing benefit, such as most full-time students or asylum seekers.
Calculate your benefit and make a claim
The calculator will only give you an estimate of your potential benefit. An accurate decision can only be made after we have received your application and documentation.
For support applying online please tel 020 8356 3399.
Benefit claim FAQs and queries
Read our FAQs about housing benefit and council tax reduction or submit a query:
If you apply for housing benefit or council tax reduction we can share information collected as part of your application with other council departments, other local authorities, the Department for Work and Pensions and, in some circumstances, your landlord and other organisations. For more details, read our privacy notice: