Data protection and FOI

Full privacy statement

Data protection policy statement

The Council has a firm commitment to comply with the Data Protection Act and use residents' data in a fair and transparent manner. In order to do so we follow the policy below. This policy applies to all employees and elected members.

  • we will hold the minimum personal data necessary to enable the Council to perform its functions. Every effort will be made to ensure that information is accurate and up to date and that inaccuracies are corrected without unnecessary delay
  • personal data will be accurate in respect of matters of fact. Opinions will be carefully and professionally expressed
  • we will respond to and assist every request for access to data from employees or members of the public
  • we have the right to charge for access to personal data
  • if Council data is to be processed outside Council premises, the appropriate senior manager must satisfy themselves the requirements of the Data Protection Act 1998 are complied with
  • personal data will be kept in an appropriately controlled and secure environment
  • data sharing with external agencies will be the subject of a written agreement setting out the powers that permit the exercise, its scope and controls and will be agreed at the highest level
  • data provided via electronic forms on our website will only be used for the purpose of processing the application/information - we abide by the principles of the Data Protection Act and ensure that the data is used for no other purposes and is disclosed to no third party with a good legal reason and appropriate controls in place

Any member of staff knowingly or recklessly breaching our data protection policy will be subject to the established disciplinary procedure.


Cookies are small anonymous text files that are placed on your computer by websites that you visit. The Council is committed to only using cookies that are either essential (ie they are required to make something work) or that help us to make your experience of using the web site better.

The following cookies are used on this website:




Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

See Google's privacy policy

Website Survey


We use a pop up survey to try and capture your feedback about the web site so that we can continue to improve it. To do this, we save a cookie so that we know if you have already completed the survey, or already told us you don't want to. All information collected in the survey and by the cookies is anonymous.

Cookies consent


When you enter the website you are asked to consent to the use of cookies on your visit. When you confirm that you are happy for cookies to be stored this one is added to your browser so that we don't ask you again.

Cookies set by our advertising partner

Our advertising partner uses cookies to optimise the delivery of adverts across the site. See the list of the advertising cookies and their specific uses.

Cookies set by third party websites

We sometimes embed video, images or other content from websites such as Vimeo, YouTube, Flickr and Twitter. We may also allow you to share links to content on our site with other websites by the use of 'Share' buttons.

As we have no control over the cookies set by these websites, please look at the relevant third party websites for more information.

Change cookie settings for this website

Most web browsers allow some control of cookies through the browser settings. Find out more about cookies, including how to see what cookies have been set and how to manage and delete them.

Access to information - subject access request (SAR)

You have the right to access personal information held about you. This is called a subject access request. In order to make an SAR you will need to provide the following:

  • enough information for the Council to find the information you are requesting
  • proof of your identity
  • proof of address

Make a subject access request.

Access to information - Freedom of Information Act (FOI)

The Freedom of Information Act gives any member of the public access to information held by us. We are required to provide any information requested, unless there is a very good reason not to. Make a freedom of information (FOI) request.

Page updated: 12/03/2018 10:29:24