Emergency planning

The Council has the same responsibility for dealing with emergencies as organisations such as the police, the fire brigade and the ambulance service. We work closely with other agencies and departments to 

  • prepare for emergencies
  • support the emergency services
  • support those affected by the incident
  • provide mutual aid to others
  • continue to provide normal council services
  • aid recovery from the incident
  • maintain our emergency plan [pdf, 1.78Mb]

Find out about:

If you need to contact the council in an emergency call 020 8356 3000 or see contact us for specific service telephone numbers. The out of hours contact telephone number is 020 8356 2300.

What constitutes an emergency?

Events or situations which threaten serious damage to human welfare or the environment; or acts of war or terrorism which threaten serious damage to the security of the UK are classed as emergencies. For example:

  • a fire
  • a burst water/gas main
  • severe weather (heavy rain fall, extreme heat, snow)
  • a building collapse
  • an infectious disease outbreak
  • a train crash
  • a plane crash
  • public demonstrations
  • terrorism
  • crime

Local risks

Hackney is part of the north central London sub regional resilience forum (SRRF). Membership of the SRRF includes emergency services, local authorities, government agencies, health, utilities, voluntary organisations, businesses and the military.

Hackney also hosts the local borough resilience forum (BRF) which includes a more localised representation of the above. BRF's identify and assess local risks that could cause an emergency, such as flooding, pandemic flu and utility failures within the borough. Once they have identified a risk, the chance of that risk occurring and its possible consequences are assessed and the risk is given a score. This information is collated to produce the community borough risk register, which is used to monitor and manage risks, and to inform work priorities for emergency planning teams.

Current emergencies and advice


See the NHS's overview of the Ebola virus and also additional information for higher education establishments. For advice on preparing for emergencies, see  London Prepared. The National Animal Welfare Trustprovides information on arrangements you can make for your pets in emergencies.

Page updated: 19/06/2017 09:44:08