Services during the Christmas and New Year period

Hackney Service Centre, Self Service Payment Centre and Contact Centre

  • Friday 21 December close at 5pm
  • Saturday 22 December closed
  • Sunday 23 December closed
  • Monday 24 December closed
  • Christmas Day closed
  • Boxing Day closed
  • Thursday 27 December closed
  • Friday 28 December closed
  • Saturday 29 December closed
  • Sunday 30 December closed
  • Monday 31 December closed
  • New Year's Day closed 

You can pay council bills online or use our automated telephone payments line: 020 8356 5050. Please have your credit or debit card details and reference number available.

For emergencies telephone: 020 8356 3000.

Rubbish and recycling collections

Please put your rubbish and recycling out before 7am on the revised collection day.

Sunday 23 December - Saturday 29 December

Monday and Tuesday collections will be one day earlier than normal. Wednesday to Friday collections will be one day later than normal.

Normal day

Revised day

Monday 24 December

Sunday 23 December

Tuesday 25 December

Monday 24 December

Wednesday 26 December

Thursday 27 December

Thursday 27 December

Friday 28 December

Friday 28 December

Saturday 29 December

Estate cleaning: All enhanced cleaning will be 2 days later than normal this week.

Monday 31 December - Saturday 5 January

All collections except Monday will be one day later than normal:

Normal dayRevised day

Monday 31 December

Monday 31 December

Tuesday 1 January

Wednesday 2 January

Wednesday 2 January

Thursday 3 January

Thursday 3 January

Friday 4 January

Friday 4 January

Saturday 5 January

Estate cleaning: All enhanced cleaning will be one day later than normal this week.

Christmas trees

Christmas tree collections and drop offs.

Bulky waste collections

We expect a high demand over the holiday period which may increase the length of time you have to wait for a collection. Bulky collections must be booked in advance. Do not place rubbish out on the street if you have not booked a collection. 

Pest control and stray dogs 

There will be an emergency call out in place for pest control and stray dogs on any non-normal working days. Call 020 8356 6688.

Libraries

  • Monday 24 December - all libraries close at 5pm
  • Tuesday 25 December - all libraries closed
  • Wednesday 26 December - all libraries closed
  • Thursday 27 December - Dalston CLR James and Hackney Central open 10-5pm, all other libraries closed
  • Friday 28 December - Dalston CLR James and Hackney Central open 10-5pm, all other libraries closed
  • Saturday 29 December - Dalston CLR James and Hackney Central open 10-5pm, all other libraries closed
  • Sunday 30 December - all libraries closed
  • Monday 31 December - all libraries closed
  • Tuesday 1 January - all libraries closed
  • Wednesday 2 January - all libraries open as normal 

Leisure centres

Parking

Voucher orders and deliveries: 

The last day for voucher orders is Tuesday 18 December. Applications received after this date will be delivered from Wednesday 2 January 2019.

Parking enforcement and car pound

Please call 020 8356 7555 for any parking enforcement issues when the contact centre is closed.

DateEnforcementCar pound 
Saturday 22/12/2018Normal enforcementNormal opening hours
Sunday 23/12/2018Normal enforcementNormal opening hours
Monday 24/12/2018Sunday enforcement, ending at 7pmNormal opening hours
Tuesday 25/12/2018No enforcementClosed
Wednesday 26/12/2018No enforcementClosed
Thursday 27/12/2018Normal enforcementNormal opening hours
Friday 28/12/2018Normal enforcementNormal opening hours
Saturday 29/12/2018Normal enforcementNormal opening hours
Sunday 30/12/2018Normal enforcementNormal opening hours
Monday 31/01/2018Sunday enforcement, ending at 7pmNormal opening hours
Tuesday 01/01/2019Emirates Stadium match day enforcementClosed
Wednesday 02/01/2019Normal enforcementNormal opening hours

CCTV lane watch enforcement will be 24/7 throughout the festive period, except for bus lanes, which will not be enforced on Christmas day.

Registrars 

Opening hours

Friday 21 December 2017Normal working office hours - Hackney Service Centre 020 8356 3355
Saturday 22 December 2017Office closed - emergency death out of hours service 9-11am 020 8356 3354
Sunday 23 December 2017 Office closed - emergency death out of hours service 9-11am 020 8356 3355
Monday 24 December 2017 Reduced service from Hackney Town Hall 9am-4.30pm 020 8356 3355
Tuesday 25 December 2017Office closed - no service
Wednesday 26 December 2017Office closed - emergency death out of hours service 9-12noon 020 8356 3355                                                                            
Thursday 27 December 2017Reduced service - Hackney Town Hall 9am-4.30pm 020 8356 3355                                                        
Friday 28 December 2017Reduced service - Hackney Town Hall 9am-4.30pm 020 8356 3355 
Saturday 29 December 2017Office closed - emergency death out of hours service 9-11am 020 8356 3355
Sunday 30 December 2017Office closed - emergency death out of hours service 9-11am 020 8356 3356
Monday 31 December 2018 Reduced service - Hackney Town Hall 9am-4.30pm 020 8356 3355 
Tuesday 1 January 2018Office closed - emergency death out of hours service 9-12noon 020 8356 3355 
Wednesday 2 January 2018Normal working office hours - Hackney Service Centre 020 8356 3355

Book a birth or death appointment online

Book a birth appointment Book a death appointment

Certificate orders

During the Christmas and new year period the certificate service will be closed from 2pm Friday 21 December 2018 and will reopen Wednesday 2 January 2019. We will be unable to process and produce any certificates during this period.

Hackney Museum

Christmas opening times

  • Sunday 23 to Wednesday 26 December: closed 
  • Thursday 27 December to Saturday 29 December: 10am - 5pm
  • Sunday 30 December to Tuesday 1 January: closed

Please note, the museum will be busy with visiting school children taking part in the Junior Citizenship Scheme Tuesday-Friday between 9.30am and 3pm from 15 January to 8 February 2019. 

Page updated: 12/12/2018 09:55:26