Money matters and advice

We want to make sure that if have debt or work worries, you and your family can access the right support and advice at the right time.

There's a lot of help available, from rescheduling rent and mortgage payments to accessing training to improve your chances of getting a job. We have put together contact details for a range of help and advice on issues that might be affecting you.

General advice and support 

The organisations below provide help and support on a range of issues. Please also see our where to go for advice leaflet [pdf, 825.6Kb] .

Hackney Citizen's Advice Bureau

Hackney CAB provides free advice on a range of issues including benefits, consumer problems, employment issues, housing problems, legal issues, debt advice, relationship, family and personal problems as well as tax and utility related topics.

Tel: 0844 499 1195  

Hackney Law Centre

Hackney Law Centre provides free legal advice and representation for those who live or work in Hackney. Free advice surgeries in housing, debt, consumer law, and small claims.

Tel: 020 8985 8364

Hackney Advice Partnership

Hackney Advice Partnership is made up of 11 local community organisations who respond to individual people's needs by offering generalist advice around housing, homelessness, debt, welfare benefits, money management and immigration. 

The partners are: City and Hackney Carers, Agroforep, Derman, Hoxton Trust, North London Muslim Community Centre, Daymer, Fair Finance, Hackney African Forum, Hackney Chinese Community Services, Agudas Israel Community Services and Social Action for Health, which leads and manages the Partnership. 

The partnership applies a person centred approach; the advisors diagnose problems and enable clients to make good decisions. The core service is casework support, follow-through and resolution, including to tribunal if necessary. They also help with form filling, on/offline, contacting third parties, helping identify actions and negotiating agreements. Clients are seen at the partner's place of business which are all within the borough of Hackney.

Hackney Information and Advice Consortium (HIAC)

HIAC provides social welfare and benefits advice in 25 GP Surgeries across Hackney. HIAC is lead by Social Action for Health, working with 8 agency partners: Age concern, Hoxton Legal Trust, City and Hackney Carer's Centre, East End CAB, Derman, Hackney Community Law Centre and Agudas Israel. 

Childcare and Schools

If your family's employment circumstances have changed you may need to adjust your childcare. There are a range of services available. 

Hackney Learning Trust 

Hackney Learning Trust is responsible for Hackney schools, day nurseries, play services and adult education. They also provide advice and assistance on the costs associated with education such as free school meals and clothing grants. 

National minimum wage - working for a fair pay borough

The national minimum wage is a legal requirement and all employers must pay this to staff over school leaving age. The rate per hour depends on your age and whether or not you are an apprentice.

London living wage

The Council is working towards making Hackney a fair pay borough where no one gets paid less than they can reasonably live on. We already pay all directly employed staff the London living wage, currently £9.40 per hour and are working towards paying all contracted staff at least the London living wage.

More help

  • is a single website providing a range of advice and information on everything. From training to mortgages, from benefits to medical support to childcare and much much more
  • Transport for London provides free or subsidised travel for many people like job seekers and school children - call 020 7222 1234 for more information
  • Debt Advice Foundation is a registered national debt education and advice charity - provides free access to a range of tools and practical guides on how to manage money effectively, budget and negotiate directly with creditors

Page updated: 26/09/2017 16:18:15