Money matters and advice

We want to make sure that if have debt or work worries, you and your family can access the right support and advice at the right time.

There's a lot of help available, from rescheduling rent and mortgage payments to accessing training to improve your chances of getting a job. We have put together contact details for a range of help and advice on issues that might be affecting you.

General advice and support 

The organisations below provide help and support on a range of issues. Please also see our where to go for advice leaflet [pdf, 825.6Kb] .

Hackney Citizen's Advice Bureau

Hackney CAB provides free advice on a range of issues including benefits, consumer problems, employment issues, housing problems, legal issues, debt advice, relationship, family and personal problems as well as tax and utility related topics.

Tel: 0844 499 1195  

Hackney Law Centre

Hackney Law Centre provides free legal advice and representation for those who live or work in Hackney. Free advice surgeries in housing, debt, consumer law, and small claims.

Tel: 020 8985 8364

Hackney Advice Service

Hackney Advice Service is a partnership of 5 charities providing an advice service for people who live in Hackney

The partners are:

  • deafPLUS: for adults who are hard of hearing
  • visionPLUS: for adults who have visual impairment
  • MIND: for people with a physical disability and/or adults with a mental health disability
  • Royal Society for Blind Children: for children and young adults up to the age of 25 who are blind or have a severe visual impairment
  • Refugee Women's Association: for migrant women

The service includes advice, form filling and casework on issues such as  Welfare Benefits, Travel Concessions, Disability Rights, including assistance with Social Security Appeals

  • telephone: 0207 001 1728
  • email: HAS@deafplus.org
  • Hackney Information and Advice Consortium (HIAC)

HIAC provides social welfare and benefits advice in 10 GP surgeries across Hackney. HIAC is led by Social Action for Health, working with 5 agency partners: Derman, Hoxton Legal Trust, Citizen's Advice East End, Hackney Marsh Partnership and City and Hackney Carer's Centre

Money and debt advice

Debt Advice Foundation

Debt Advice Foundation is a registered national debt education and advice charity. They provide free access to a range of tools and practical guides on how to manage money effectively, budget and negotiate directly with creditors.

  • 0800 043 40 50 

National Debtline

Run by the Money Advice Trust, National Debtline provides free confidential advice about managing debt.

  • 0808 808 4000

Energy Saving Trust

Energy Saving Trust is a non-profit organisation that provides free impartial advice to help you save money and fight climate change by reducing carbon dioxide emissions from your home.

  • 0800 512 012

Shelter

Shelter provides free, expert advice about managing debt and can explain all your options.

Money Advice Service

The Money Advice Service offers free and impartial advice to help people manage their money, including providing information on debt and borrowing, and a Universal Credit tool to help you budget and manage your money if you're on, or going on, Universal Credit.

  • 0300 500 5000

Hackney Money Smart

Hackney Money Smart can help you to manage your money better, deal with your debts, understand credit jargon and look for the best deal for borrowing money. They can also help with planning for the future, job searches and interviews and show you how to use computers and the internet.

  • 020 8525 6354

More help

  • Gov.uk is a single website providing a range of advice and information on everything. From training to mortgages, from benefits to medical support to childcare and much much more
  • Transport for London provides free or subsidised travel for many people like job seekers and school children - call 020 7222 1234 for more information

Page updated: 17/01/2018 12:52:20