Check your collection day
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Check your collection day
Use this service to find your waste and recycling collection days.
You can also check what bins and bags you can order.
Before you start
You cannot use this service if you live on an estate or a block of flats with communal bins.
If you live on an estate or a block of flats
It’s likely you have communal bins if you live on an estate or a block of flats with over 8 properties.
To check when communal bins are emptied, email wasteoperations@hackney.gov.uk.
New waste and recycling collection days from 6 May 2024
Collection days for waste and recycling will change for some street-level properties from 6 May 2024.
Putting out your waste for collection
You can recycle most waste. Put it in your bins and bags for:
Only throw away rubbish that cannot be recycled.
Black general waste bin collections
If your collections are every fortnight, put non-recyclable waste in your black wheelie bin.
We will only collect general waste if:
- it’s put out by 6am on your collection day
- your bin is at the front of your property and inside your property boundary – for example, inside your front gate
- you use the black bin we gave you or a bin with a Hackney sticker on it
- it’s inside the bin with the lid closed – we do not collect rubbish bags left next to the bin
Only put your bin on the pavement if there is no space on your property.
To find out more about bin collections visit waste collections frequently asked questions, or see rubbish and recycling service standards (PDF 620kb).
Weekly kerbside sack collections
A small number of properties have a weekly sack collection. We collect your rubbish and recycling from the front of your property, at street level.
You must:
- put out your bin or sacks by 6am on your collection day
- place your bin or sacks inside the edge of your property, not on the pavement
- make sure sacks are firmly tied and not overfilled
You cannot get replacement bins or sacks if you get a weekly rubbish collection.
Request an assisted collection
We can help you if you can’t move your bin and have noone to help you move it.
Request an assisted collection
What happens to waste
We send waste that cannot be recycled to Edmonton EcoPark. This ensures very little waste goes to landfill. It also generates energy to power homes and businesses in north London.
See North London Waste Authority.
Report crew behaviour
To report collection crew behaviour (good or bad), email wasteoperations@hackney.gov.uk.
Request clinical waste collection
We will collect clinical waste from residential properties. We can collect on a regular basis or as a one-off.
There is a charge for this service. You should arrange a referral by your GP or hospital for a collection.
You must arrange a collection for:
- surgical waste
- used syringes
- drugs and pharmaceuticals
You must not put clinical waste in your normal waste or recycling bins. Sanitary items are not classed as clinical waste.
To organise a clinical waste collection:
- email hygieneservicessupport@hackney.gov.uk
- call 020 8356 6688
Hackney Waste
Telephone
- 020 8356 6688
- Out of hours emergencies020 8356 2300
Opening times
- Office hours: Mon to Fri 8am - 5pm